We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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The second time I order from this store. From the first went more than a year. The photo is new black, and the gray was ordered in August 2018. The quality is very good, two weeks usually go to Moscow. The bag came in excellent quality and as the gift was sent. I recommend the seller.
The bag is in good condition, the photo does not convey the color, but very beautiful, fast delivery, the order is satisfied
Delivery to Len. OBL. 10 days. My wife is very happy. Says we have about 3 thousand worth.
I'm delighted
very tiny bag but i love it
Very cool bag!
Cool handbag, small, but roomy. Sooo beautiful!
Handbag Super, came in a box, inside packages with air, I'm very happy!!!
I love it! It's gorgeous! ❤
very good
Full of delight! The material is pleasant, the handles are metal, the seams are even. It was about 2 weeks before barnaul. Packed well, in the box, inside the bag air bag. Total: store well done!
Great handbag. I will order more cream
The handbag is excellent, miniature, as i wanted, looks very nice, in general, fully met my expectations and i'm very happy with it. Live looks exactly the same as in the photo. I ordered it in pink, the color also matches. The bag itself is made very high quality and clearly looks more expensive than its cost. For such a ridiculous price this is an excellent option, definitely recommend!
The bag is just fire. the quality is excellent. the color corresponds to the claimed. to the touch is very pleasant. a bit small, but not critical. she needs a small purse. my big fit but took a lot of space. the parcel came very crumpled (for which many thanks to the post of russia), but it's good that this did not affect the product. there were no creases. kamchatka came in a month. very satisfied. i recommend
Excellent bag, came in time. Packed well, not wrinkled. I'm delighted.
Great bag. Stitched qualitatively. No unpleasant smell. The store sent immediately after payment. Delivery took two weeks
Good quality. the color is darker than the claimed. There is no lock before the carabiner on one side. This is a big minus strap is frayed. No smell. The order came as usual. Like everyone else. Miracle didn't happen. Fast delivery no. I recommend. Whole. The packaging is really crumpled, but this is our post office so works.