We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Handbag beautiful and prettier than the picture. Future in 14 days
Cute bag, match the description
Shipping 20 days with tracking track. Packaging-above all praise-and several layers of bubble film, and packages, and air bubbles in each compartment, and even cardboard under the bottom of the bag is laid, so as not to crumple on the road-so the handbag came in perfect condition. The color is not as bright as in the photo, but it even pleased me-I liked it more. The handbag is very neat, small and comfortable. Inside were a long belt, jewelry for the bag, in a bag bracelet (apparently as a gift) and a very cute sticker with a kitten photo from the store with gratitude for the purchase and request to leave 5 stars-what I'm happy and doing!
Delivery is almost a month. Nice handbag.
The handbag ordered on august 17 came on september 4. Looks like in the photo. For comparison, the red bag ordered two and a half years ago, a new blue just above, but already. Very satisfied. Thank you. I recommend.
FANTASTIC. I bought this bag for myself and everyone commented how georgeous it was. So I bought another for my 21yo Neice for her birthday. Arrived in super time delivered to my door. Tracked. Wrapped and protected. THANK YOU. Love this bag.
I think quality is better than product picture. We got there quickly, and I'd like to buy another one next time.
Great back wonderfull quality I defnetly Will buy more bags from this owner love iT
I m so happy and impressed. This is the best bag. Didn t expected that bag will looks that good with amazing quality. I really recommend this store. Now this is my favorite bag. Thank you. So beautiful !
The product fully corresponds to the description. Handbag, as i wanted, not big summer, quite roomy, you can put keys, phone, passport, necessary cosmetics (powder, lipstick). The quality is good, the material is pleasant to the touch, the seams are even, but small threads stick out on the strap, but not critical.
Good bag, nice material, match the picture, came for two weeks
The bag is pretty, perfect, I love thank you dear store.
The bag is excellent, but for me it is not enough. I thought it would be bigger. Came quickly, there is no smell. Sewn neatly. Thanks to the store.
Thanks you so much, I wasn't expecting it till on July I really,really love it and thanks for the fragrance
Handbag is just super! Thank you! I advise this store