We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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In Moldova the bag flew within a month. Quality-Super!!!! I am very happy!!!!
High quality. Strong bags. Strong zipper. Fast shipping. I got my package within 2 weeks. Highly recommended.
Totally worth it. Same thing in my country I pay for only 1 bag. In this price I've got 3 bags. Totally worth it and looks classy!
Ordered November 29, received December 6. There was never such a fast delivery. Super bags! Thank you very much!
I love the bags really recommend I love it just two weeks to get it same as the description
Ordered 13.11.19 received 20.11.19, delivery of sdek, brought the courier home. The size of the big bag was a little disappointed, thought it would be more. Otherwise satisfied completely. Bags are very good!
Excellent product according to purchase in 100%
Very beautiful handbags, with a view of quality, for 8 days drove to n. Novgorod! Boldly i can recommend the store)))
Very beautiful and quality bag. The description corresponds. I ordered one, the largest, came complete with two covers-pollen. There is a brand label inside the bag. Fittings are good. The bag beautifully shimmers, glows when changing the lighting. Inside one large department and on both sides small pockets on the side, with a zipper and without. The only negative-on the bag there are fingerprints, like greasy stains, of course, they are washed with a rag, but still it looks sloppy. Delivery is fast, 16 days to volgograd. Seller recommend.