We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Very pretty torebeczka, neatly made, small, with 1 pouch.
Very cute purse, looks just like it’s shown on the pictures. Details are neat, good quality. It was delivered very fast to USA , within 15 days. And the store put a little gift, thanks. But there is no pocket inside of the purse, not critical though.
Very good and with gift of 2 hair gums.
Came quickly. Tracked. the quality is excellent.
Very fast delivery, wonderful handbag, i am very satisfied, thanks to the store
I came quickly. All as in the picture. I'm happy. I recommend
I liked the bag thank you.
The product has not reached me, I can track it because the tracking product has been in istanbul customs for months, the number of employees in customs has been reduced, the product has not come out of customs, it will contact me when you leave customs, the store has no fault, so I confirmed that I received the goods
Handbag fully corresponds to the photo on the site. The color is very nice beige, leatherette is soft. Inside one compartment without side pockets, the color of the lining is brown. This compartment closes with a zipper, and the upper flap-on the magnetic fastener. On the back of the bag there is a small pocket with a zipper (15x9.5 cm). The length of the strap is adjustable. The maximum length is 132 cm (excluding carabiners). Everything is sewn neatly. The only "minus" for me is the presence of a metal decoration with rhinestones. It is very cheaper appearance of the product. Maybe i'll just take it off. While the purchase was satisfied, for their money-the goods are decent. The store sent the parcel quickly, delivery to moscow was three weeks. As a gift put two hair bands, thank you nice. I recommend
I received the order for a month, before yakutia. Which can be said quickly. Track tracked, everything is well packed. Handbag soft, same as in the photo. The order is completely satisfied, as a gift the store put the rubber, cute and nice. Thank you very much for the quality and efficiency of the seller!!!
Very comfortable handbag.
Shipping fast. Thanks for the gifts!!!! XXX
I ordered a handbag for my mother, she is very davolna. Delivery is very fast, the store quickly sent, recommend.
Fast delivery, product OK!