We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Very satisfied with the purchase and the store. The handbag was sent on the day of ordering,. It came in 17 days, usually have to wait longer. Packed well. Color, took Gray, really liked. Threads do not stick out, there is no smell. The size is what I wanted. The only thing, I want that the lining was denser and the lock on the outside pocket is more reliable.
In general, the bag is not bad. Artificial leather is not very good quality. I think that in the cold can burst. For me, the skin is very thin for the bag. Locks are metal, but very tight, you need to try to lubricate. Inside three compartments, which is very convenient. For such a price tag is quite good. The bag came very quickly.
The bag is excellent! It is executed qualitatively, the threads do not stick out, the lines are even. The material is decent. Came in for 2 weeks. Locks are a little tight, perhaps after use will be easier to walk. Purchase satisfied.
Very fast delivery to St. Petersburg. it was a week. The quality is excellent.
Super handbag. All comply with the description. No bad smell. Color also very cool. Delivery within 14 days.
Handbag is good, as in the description, only a little short strap, but this is not a problem, it is small, comfortable and just in the hand to wear, to Kemerovo for 3 weeks came, if it were not for our post of Russia I would take her another 13,11, but since they were lazy to look for a parcel, I only took her 25.11 until I made a scandal in general a good bag. For the summer I think to take in a different color, and yes well packed, inside the bag lay a bubble, did not crumple at all recommend
Ordered November 11, was delivered on November 23. The smell is quite small. The size is what I wanted. The color is very cool. Delivery is fast. I liked everything, I recommend the store. P.S. 1,5 beer will not fit, only 0,25))
A nice bag, small, but roomy, as written in previous reviews the locks are bad, the zipper does not drive well, but for 600 rubles generally excellent
Delivery in 10 days!!! The store sent immediately on the day of the order! The quality is cool, everything is stitched. The bag is enough. During transportation did not crumple, inside was a vacuum bag!
The product is happy, all as in the description. In Kabardino-Balkaria the order came for two weeks. Many thanks to the store. I recommend.
Corresponds to the description, sent very quickly and quickly came the parcel, a little less than two weeks. Seams and locks are quality. 10/10
Not a bad bag for your money. Roomy. Fast shipping. Thanks to the store.
The bag came deflected! There was no bubble inside!
Order prishol quickly, well packed, with a vapour pillow in Nutri, to preserve the shape. A small smell, but quickly disappeared. Slightly poorly opened lightning, grease and will be norms.
Good handbag
Very good bag, beautiful color. Delivery, surprisingly, very fast, to Mordovia came in 8 days.
A quality bag, the only zipper is a little jammed. Very fast shipping! Delivered in 6 days.