We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (9) |
|
4 Star (0) |
|
3 Star (0) |
|
2 Star (0) |
|
1 Star (0) |
|
The bag went quite long before St. Petersburg, 1,5 months. Liked. inside were inserted bags with air, but a little still wrinkled. There is a small smell, but I hope to fade. All locks work, the size is not enough, but the diary is included.
The order took 12 days to the Voronezh region The only negative-a circle is not in the middle And so everything is wonderful
The order is satisfied. Delivered quickly. Made an order on November 11, the 14th was sent and on November 26 delivered (to Bashkiria). Packed well, inside the bag air bags, not deformed. The material of the bag is dense, but light. Seller recommend.
Got very fast, the track was tracked-it's very good and convenient, inside there were packages with air, not crumpled, there is not a big smell, but I think to fade. By weight the bag is light, the bag is excellent, roomy, the seams are even, packed well, the strap is complete, the color corresponds, everything is with integrity, the order is satisfied, corresponds to the description. I will still make an order from this store. seller recommend.
The goods to Krasnodar came very quickly. Inside there were packages with air, but on the side a little wrinkled bag, but it's rather not the fault of the store). There is not a big smell, but I think to fade. By weight, the bag is light, all with integrity. The order is satisfied, corresponds to the description.
Everything is super. Moscow was almost a month away. All as in the description. Very like
The bag is quality, cute, only a slightly crumpled bottom, well, it's delivery, and so I liked everything, my wife is happy, the store is excellent.
Not crumpled, quality as described. Thank you, very much.
The bag is excellent, roomy, the seams are even, packed well, the strap is included, delivery to rostov month